Integrated Post Arrives at Halim Perdanakusuma Airport Ahead of Christmas and New Year Holidays
In preparation for the Christmas and New Year (Nataru) 2024/2025 holidays, Halim Perdanakusuma Airport is ready to face a surge in passenger numbers. To provide the best service, the airport has set up an Integrated Post, which will operate from December 18, 2024, to January 7, 2025. This post is expected to ensure smooth airport operations during the busy holiday period.
The main function of the Integrated Post is to maintain security, assist passengers in need, and provide airport-related information. With the presence of this post, passengers can feel comfortable and secure while using the services of Halim Perdanakusuma Airport.
Novrihandri, President Director of PT Angkasa Transportindo Selaras, expressed his hopes regarding the Integrated Post. "We want to ensure that all passengers passing through Halim Perdanakusuma Airport feel safe and comfortable. This Integrated Post is not only an information center but also the frontline in providing solutions for passengers facing issues during their travel," said Novrihandri.
The establishment of the Integrated Post reflects Halim Perdanakusuma Airport's commitment to improving service. During the Nataru holiday period, passenger traffic is expected to increase compared to the same period last year. Therefore, the presence of this post will be crucial in managing the high volume of passengers.
"This Integrated Post is a tangible proof of our commitment to ensuring the comfort and safety of passengers during the Nataru holiday. With collaboration from various parties, we are confident that we can provide the best service during this passenger surge," said Herry Sikado, EGM Commercial KSO-HLP.
At the Integrated Post, passengers can access a variety of services, including assistance for disabled passengers, flight information, and complaint services. The team at the post consists of security personnel, health staff, and airport staff ready to assist. This is expected to provide a sense of comfort for all airport users.
In addition, the Integrated Post also serves as a coordination center between various parties, such as airport management, airlines, and security authorities. With good coordination, it is hoped that all operational processes will run smoothly without significant obstacles.
Not only prepared to handle the surge in passengers before the Nataru holidays, the Integrated Post is also ready to serve passengers arriving at Halim Perdanakusuma Airport after the holiday period ends. This reflects a continuous commitment to ensuring the best experience for all passengers.
Halim Perdanakusuma Airport has also taken additional steps, such as increasing security personnel and improving the frequency of patrols in terminal areas. These steps aim to create a safe and conducive environment during the long holiday period.
The airport management has also urged passengers to make use of the Integrated Post services if assistance is needed. Information about the location of the post and the services available can be accessed through the official airport app or social media.
The Nataru holidays are one of the busiest periods for the transportation sector, including air travel. Therefore, proactive measures such as the establishment of the Integrated Post are essential to ensure smooth operations. With full support from various parties, Halim Perdanakusuma Airport is ready to provide the best service to its passengers.
Through this initiative, Halim Perdanakusuma Airport not only reaffirms its commitment to excellent service but also demonstrates that innovation and care for passenger needs are top priorities. With the Integrated Post, the Nataru holiday journey is expected to be safer, more comfortable, and enjoyable for all parties involved.
As part of improving services, Halim Perdanakusuma Airport has also collaborated with relevant agencies to support the operation of the Integrated Post. Among them are the Department of Transportation, TNI-Polri, and health authorities to ensure that all aspects of service and security are optimally met. This collaboration is expected to create a synergy that supports the smooth operation of all airport activities during the busy holiday period.
Additionally, supporting facilities such as extra waiting rooms and increased parking capacity have also been prepared. This aims to accommodate the increased needs of passengers, especially those traveling with family. With these various preparations, Halim Perdanakusuma Airport is optimistic about providing a pleasant travel experience for its users.